Privacy Policy

Privacy Policy

Introduction

Welcome to https://torch-thca-rosin.historyofhemp.com (hereafter referred to as “Torch”, “we”, or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of your information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website (https://torch-thca-rosin.historyofhemp.com), applications, online services, and products offered by Torch. Please note that this privacy policy does not extend to third-party platforms, apps, or services accessed through links on our site, as they have their own distinct privacy policies governing data collection and usage.

Processing Activities

This policy describes the ways in which we process your personal data across various interactions:

  1. Using Our Applications and Services: As an authorized user of our applications or services, we may collect and process your account information, payment details, financial records, purchase history, and other relevant data to provide and improve our services.
  2. Website Visits: When you visit our websites linked to this Privacy Policy, we may use cookies and similar technologies to enhance your browsing experience, gather analytics, and personalize content.
  3. Communication: We may communicate with you via email, phone calls, or text messages (SMS) for various purposes, including newsletters, promotional offers, customer support, and updates about our products.

Personal Data Collection

We collect a range of personal data to provide and enhance our services, which includes:

  • Account Information: This may include your name, user ID, login credentials, and account settings.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions securely.
  • Financial Information: Bank account details (for direct deposits or certain payment methods) and financial transaction records.
  • Purchase Information: Details about products or services you’ve purchased, including quantities, dates, and pricing.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and location data from your mobile device for improved user experience.
  • Location Data: GPS coordinates and address information when you use our location-based services or provide consent.
  • Feedback: Your opinions, comments, and suggestions to improve our products and services.
  • Social Media Information: Data from social media platforms (if you choose to connect your accounts) for personalized content and marketing.
  • Product Information: Details about products you’ve shown interest in, viewed, or purchased to personalize recommendations.

We collect this data through direct user input, automated systems like cookies and web beacons, and third-party service providers who assist us in delivering our services.

Cookies and Similar Technologies

We utilize cookies and similar technologies for several reasons:

  • Strictly Necessary: These ensure the basic functionality of our website and applications, allowing you to navigate and access secure areas.
  • Preferences: They remember your preferences, such as language settings or display options, to enhance user experience.
  • Analytics: Cookies enable us to analyze user behavior on our sites, providing valuable insights for improvements.

Users have control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Data Retention and Deletion

We retain personal data only for as long as necessary or as required by law. The specific retention periods vary based on the type of data and the purpose for which it was collected. After this period, we securely delete or anonymize the data unless we are legally obligated to preserve it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your information
  • Correction or rectification of inaccurate data
  • Erasure (or ‘right to be forgotten’) under certain circumstances
  • Restriction on processing your data
  • Portability of your data
  • Right to object to the processing of your data
  • Non-discrimination for exercising your data protection rights
  • The right to lodge appeals or complaints with a supervisory authority

To exercise any of these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Us

For inquiries, requests to unsubscribe from communications, or questions regarding your data privacy, please contact us: